Vienna, VA, January 1, 2020—The Monitoring Affiliation (TMA) is happy to announce that Tech Techniques Inc. in Buford, GA has obtained the prestigious “TMA 5 Diamond Monitoring Middle” designation. Wayne Smith, President of Tech Techniques states, “This designation proves Tech Techniques dedication to the innovation and high quality with regard to the purchasers we serve in our monitoring heart”.
The designation is granted yearly to monitoring facilities that fulfill all the necessities of the “5 factors of excellence”:
- Commitment to ongoing job-associated education and testing by having 1zerozero% of its monitoring center operators certified using the TMA online training series on industry best practices.
- Dedication to random inspections and high quality standards requirements by a nationally acknowledged testing
- laboratory corresponding to FM Approvals, Intertek/ETL and UL.
- Dedication to elevating the business requirements by way of TMA membership and participation in its actions.
- Dedication to decreasing false dispatches.
- Dedication to the best ranges of customer support.
The TMA 5 Diamond designation implies that a monitoring firm has demonstrated an exceptionally excessive diploma of accountability to their area people and their prospects by way of the funding of time, cash and dedication to high quality operator coaching. Operators function the life-saving hyperlink between residential or enterprise properties and the police, hearth and emergency providers in native areas. The TMA Monitoring Middle Operator course covers nearly all phases of monitoring heart communications with prospects, police, hearth and emergency providers communications facilities. To be able to obtain the 5 Diamond designation, every operator should not solely move the course however display:
- Proficiency in alarm affirmation course of, which helps cut back false alarms
- Proficiency in communications with Public Service Answering Factors, such because the Emergency 911 facilities
- Information of digital communications gear, together with, mobile, radio and web communication programs
- An understanding of the codes and requirements of such organizations as Underwriters Laboratories, Manufacturing unit Mutual, the Nationwide Hearth Safety Affiliation and others
- Proficiency in the space of emergency preparedness below a large situation of potentialities.
There are roughly 2,700 monitoring facilities in the US that talk and work together with police, hearth and emergency providers businesses. Of this group, fewer than two hundred monitoring facilities have achieved the 5 Diamond designation, setting these corporations aside.
About Tech Techniques, Inc.: Tech Techniques, Inc. is a number one supplier of built-in safety options for a various vary of nationwide and worldwide purchasers. Since 1987, Tech Techniques has specialised within the design, integration and ongoing assist providers of digital safety merchandise and enterprise options for compliance, legal responsibility prevention, course of purposes and asset safety. Their purpose is to set the usual for efficiency and reliability within the markets they serve by way of a mixture of main experience and a dedication to customer support above and past what is obtainable by anybody else within the safety business. www.techsystemsinc.com
About The Monitoring Affiliation The Monitoring Affiliation (TMA), previously the Central Station Alarm Affiliation (CSAA), is an internationally-recognized non-profit commerce affiliation that represents skilled monitoring corporations, together with these listed by a TMA-approved Nationally Acknowledged Testing Laboratory, corresponding to FM World, Intertek/ETL or UL. Included in 1950, TMA is legally entitled to characterize its members earlier than Congress and regulatory businesses on the native, state and federal ranges, and different authorities having jurisdiction (AHJs) over the business. TMA’s mission is to advance the skilled monitoring business by way of training, advocacy, and public security relationships. www.tma.us.